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About Us

LIVEAssist:

LIVEAssist is a Pro-more Solution which gives you the power needed to make friendly and personable contact with each and every visitor that comes to your website 24 hours a day, 7 days a week. You wouldn’t operate your store without sales people and your website shouldn’t be any different. With LIVEAssist, you are able to treat website visitors just the same as someone walking into your shop; you can greet them, ask if they need assistance, browse with them, and even lead them where they want to go. You can even send a promotion or discount to them while they are ‘looking’ around.

With this type of real-time interaction you are reaching out to your visitors, providing a quality experience and ultimately, turning visitors into customers. LIVEAssist allows chat with website visitors instantly giving your site a warm professional feel. You can help prospects in real-time, in an innovative way that’s seen as professional, elegant, effective and responsive.

About Pro-more:

Pro-more is the only leading interactive marketing services company that provides 30% additional value with the same spend by deploying a truly global delivery model. We believe that the growing companies in the UK & Ireland can leverage the power of the internet and online marketing to gain a competitive edge over the bigger players. Our highly skilled and specialist marketing team helps clients such as Financial Objects, BT, Isango and Hostel Bookers, among others, to develop innovative online programmes that attract, engage and convert website visitors into customers. By spanning time zones and geographies, we can help you build online relationships with your visitors around the clock, all year round.

Benefits of using LIVEAssist

i-Open
Stay open to your customers 24 hours a day, 7 days a week. Align your communication channels to your online objectives.
 
i-Help
Provide live support, at the moment-of-truth and when the visitor needs it. Reduce shopping cart abandonment.
 
i-Guide
Drive visitors to specific pages and discount schemes. Increase navigation and usability scores.
 
i-Utilise
Pay only for what you use. Minimise upfront cost and maximise returns.
 
i-Respond
Provide online customers with a manned response within 12 seconds. Reduce pressure and wait time in your call-center.
 
i-Save
Turn costly telephone calls & latent emails into interactive chats, 24/7. Transform offline into online customers.
 
i-Report
Report on where visits are originating from and where/why they are abandoning the site. Continually improve your online presence.
 
i-Generate
Pro-actively engage visitors, qualify more into customers. Boost online conversions and visitor to order ratio.
 
 
Get the LIVEAssist advantage.
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