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"Live chat from Pro-more has opened us up to customers worldwide on a 24/7 basis. What's more, instead of waiting for email responses, with iConcierge live chat, the customers get to go from query to order in a matter of minutes. With iConcierge, we expect to convert more prospects with both single and multi-component needs to paying and happy customers. It helps us provide them high-level support, when they need it".
-Ed Goldswain
Assistant General Manager, Hostel Bookers
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What stops a visitor from going ahead and booking a ticket, or placing an order, just one step short of the confirmation page-quite literally, the 'million-dollar question'.
Having spent a lot of money on building your systems, and on campaigns to drive
traffic to your website, wouldn't you like to have more customers placing orders
online? LIVEAssist gives you that opportunity, by targeting the tipping point
that separates interest and conversion.
Our qualified agents provide that 'moment-of-truth' input that could convert an interested visitor to your website into a serious buyer. With unobtrusive and helpful advice, LIVEAssist's agents can answer customer queries until they are satisfied and ready to act-to confirm orders.
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