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i-Open
Stay open to your customers 24
hours a day, 7 days a week. Align your communication channels to your online
objectives. |
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i-Help
Provide live support, at the moment-of-truth
and when the visitor needs it. Reduce shopping cart abandonment. |
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i-Guide
Drive visitors to specific pages and discount
schemes. Increase navigation and usability scores. |
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i-Utilise
Pay only for what you use. Minimise upfront
cost and maximise returns. |
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i-Respond
Provide online customers with a manned response
within 12 seconds. Reduce pressure and wait time in your call-center. |
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i-Save
Turn costly telephone calls & latent emails
into interactive chats, 24/7. Transform offline into online customers. |
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i-Report
Report on where visits are originating from
and where/why they are abandoning the site. Continually improve your online
presence. |
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i-Generate
Pro-actively engage visitors, qualify more into customers.
Boost online conversions and visitor to order ratio. |
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